After Sale Sevice

KOSALY POWER CO.,LTD has more than 40 professional and technical service personnel, testing center, equipped with accurate testing instruments and maintenance tools, maintenance database and maintenance manual.

Regular parts warehouse storage rate up to 90%, this is the company's promise to the customers of the responsibility of each items we sold.

At the same time, the advanced warehouse management mode is interconected with the manufacturer's spare parts supply network to ensure the perfect and real-time supply of accessories.
With experienced after-sales service consultants provide customers with comprehensive solution about after-sales service, maintenance, technical support and trouble-shooting 24/7.

1. Product Technical Consultation

Provide professional, scientific perspectives on the performance, technology, application and maintenance consulting services .High output value is our driving force, customer satisfaction, identity is our goal!

2. On Site Repair Service

We operate numbers of SUV service vehicles, which are easy to carry all kinds of equipment and parts, and can arrive at designated locations in time and efficiently to solve problems for customers.

3. Maintenance Service

Regular maintenance is extremely important for service life of the transformer. We adheres to industry' professional technology traditions, regularly arranges the maintenance for the users' products to prevent and reduce the risk of unnecessary or unpredictable malfunction.

4. Parts Supply

The company has a warehouse management system which have full range of spare parts inventory. For each customer's generator model, the accessories information has been registered and will be required and supplier to customers in a timely and efficient way.

5. Other Technical Services

-Failure before repair and maintenance services.
-Maintenance service. -Machine running test
-Fuel injection pump and nozzle inspection, adjustment
-Maintenance and technical training.